Project Description:
Background: Kai Shing and CLP share a common goal of achieving carbon neutrality to benefit Hong Kong Kai Shing Management Services Limited (Kai Shing) was established by Sun Hung Kai Properties (SHKP), one of Hong Kong’s largest property developers, to provide professional, high‑quality property management across the Group’s portfolio. As a leading firm in the sector, Kai Shing manages over 200 commercial and residential assets with a combined gross floor area of approximately 100 million square feet. Prominent properties under management include International Commerce Centre, New Town Plaza, Grand Century Place, Metroplaza, YOHO Mall, Grand YOHO and Park Island.
Kai Shing Management is committed to fostering greener, healthier, and more inclusive communities through sustainable property stewardship, implementing long-term carbon reduction strategies and deploying advanced technologies to optimize building performance across its portfolio, which holds multiple green certifications. As the only property management company in Hong Kong to have received 19 Gold Awards in the Hong Kong Awards for Environmental Excellence (HKAEE), Kai Shing advances its objective of carbon neutrality by 2050 through sustained collaboration with suppliers, contractors, residents, and tenants, embedding environmental best practices and well-being initiatives into daily operations.
CLP is Hong Kong’s largest power company, supplying over 80% of the city’s electricity. In 2025, on the supply side, CLP Power Hong Kong’s GHG emission intensity of electricity sold has been reduced to 0.34 kg CO2e per kWh, more than 10% reduction as compared with 0.38 kg CO2e per kWh in 2024. On the demand side, CLP proactively supports its customers to decarbonization by introducing energy-saving and smart technologies, engaging industry professionals to share best practices, as well as financial subsidies to support customers to do energy saving projects.
Kai Shing and CLP share a common goal to advancing Hong Kong’s low-carbon transition and sustainable development. Through the development of a Smart & Green Facility Management Model that leverages Artificial Intelligent (AI) and big-data analytics approach, the partners are effectively driving the International Commerce Centre toward its carbon-reduction objectives, establishing a scalable bestpractice framework for intelligent energy management across other buildings.
Kai Shing - ICC: A green-building role model in Hong Kong, committed to intelligence, collaboration and carbon neutrality.
International Commerce Centre (ICC) is the tallest and largest commercial building in Hong Kong, developed by SHKP and managed by Kai Shing. Standing at 490 meters with 118 floors, it offers 2.5 million square feet of Grade A office space, located in the West Kowloon Cultural District and commercial hub. ICC serves multinational corporations and large organizations that prioritize environmental sustainability.
The ICC management team aligns its sustainability efforts with SHKP Group’s 10-year targets, adopting a holistic approach to managing carbon emissions, energy, water, and waste. The organization aims to reduce electricity consumption intensity by 13% by FY2029/30, using FY2019/20 as the baseline. To ensure effectiveness, ICC complies with ISO 14001 environmental management system and ISO 50001 energy management system standards, promoting continuous improvement through regular audits that identify enhancement areas. ICC also benchmarks against various local and international standards, including LEED, HK BEAM Plus, BREEAM In-Use and WELL, and the EMSD Retro-commissioning (RCx) guidelines, while adopting best practices from these frameworks to optimize property management.
Under the SMART I‑C‑C framework, the team partners with stakeholders to implement smart energy solutions and advanced technologies that enhance building performance and operational efficiency.Key initiatives included a comprehensive retro‑commissioning programme led by CLP and carried out with RCx professionals accredited by the Hong Kong Green Building Council (HKGBC), which encompassed a detailed audit of ICC’s chiller plant. By implementing targeted RCx measures with artificial intelligence‑driven optimization and benchmarking against recognised sustainability standards, ICC achieved energy savings of more than 22 million kWh in 2025 versus 2012, equivalent to approximately 28,000 tonnes of CO2 reduced.
Additionally, ICC has attained Hong Kong's first "BEAM Plus Existing Buildings 3.0" certification and Asia's first and the largest area "LEED v5" Platinum certification. It has won the HKAEE award twice and maintained an Excellent Class rating for indoor air quality (IAQ) for 12 consecutive years. ICC strive to sets high standards for green buildings, emphasizing energy efficiency and low-carbon operation. By sharing best practices with stakeholders, ICC promotes environmental stewardship and advances sustainability goals, demonstrating a strong commitment to energy conservation and carbon emission reduction in support of the government's carbon neutrality objectives.
Section A Strategy
A1. Innovativeness
A1.1 The project “SMARTG+ Model” concept
The concept comes from the SMART Green Plus Facility Management Model (“SMARTG+ Model”) showcasing a successful collaboration model between property management company and power company to maximise the synergy of each other’s competitive advantages (Win-Win) to maximise energy saving achievement and strive for decarbonisation goals, benefiting communication and serving as a replicable model for other property management companies and industries.
The SMARTG+ Model prioritizes business continuity, energy conservation and sustainability, strengthening facility‑management services and enhancing property value across Kai Shing assets. At ICC, low-carbon facility management encompasses effective energy management, resource optimization, AI RCx technology, innovative solutions, and excellence indoor air quality (IAQ), achieving excellence facility management and building performance optimization. CLP supports these efforts with comprehensive energy optimization solutions and best practices sharing, includes smart meter platform, energy audits and retro commissioning workshops etc. to facilitate effective low-carbon facility management and operation practices at ICC.
A1.2 Long-term Public Private partnership for knowledge exchange
Kai Shing and CLP have been strategic Public-Private partners for over 30 years, collaborating to ensure business continuity and deliver excellent service quality to tenants and stakeholders. In ICC, over 95% of tenants are financial institutions, the demand for power supply resilience is very high. Kai Shing and CLP have formed a dedicated team to provide advanced power-quality and energy-management services, emergency technical support, and the deployment of sustainable operational technologies.
SMARTG+ Model, a knowledge sharing platform of Big Data Analytic and Technical Expertise between property management company and power company based on long term partnership and mutual trust. The model facilitates low-carbon facility management by enabling joint engagement in energy-optimization initiatives and green-energy adoption programmes, including:
A1.2 (a) Big Data Analytic thought Smart Energy Online Platform
CLP shared big data of 48 metering points covering – over 1,500,000 data points per year of kVA and kWh – of KS-ICC. Based on which Kai Shing studied the correlation between different landlord equipment operating modes and the corresponding CLP meter readings to modify existing operating setting with AI to further enhance the energy saving performance. The philosophy naturally supports collaborations by deployment of Smart Energy Online platform with CLP in ICC which aligned with public goals of sustainability and shared the city-level benefits in energy efficiency and carbon emission reduction aspects.
A1.2 (b) AI enabled Life Cycele Retro‑commissioning (RCx) Professional Development
ICC has collaborated with The Hong Kong Polytechnic University (HKPolyU) for over 15 years to implement a life‑cycle RCx (LC‑RCx) approach for air‑conditioning systems, deploying more than 20 energy‑saving strategies to optimize operations and controls. In addition to HKPolyU’s technical support, six of ICC’s key energy‑management committees participate in CLP’s RCx Charter programme to strengthen RCx expertise through Artificial Intelligent technologies and drive sustainability improvements. Innovative measures include chiller‑water battery integration, AI‑driven chiller‑plant optimization and AHU supply‑air static‑pressure tuning.
A1.2 (c) Regular Energy Audits for Energy Saving Opportunities Identification Kai Shing provided ICC’s operational data for CLP’s energy management experts to analysis of consumption and distribution patterns, operation practices and IAQ measurements at key locations. The resulting energy-audit report identified energy saving opportunities (ESOs) for ICC.
A1.2 (d) Grid Connection and Feed-in Tariff
CLP provides comprehensive technical support for grid connection and offers a preferential tariff for renewable electricity generated by the PV system, which is managed by Kai Shing. This arrangement encourages wider adoption of distributed renewable energy while supporting Hong Kong’s low-carbon transition.
A1.2 (e) Energy Load Management by Peak Demand Management Scheme
By joining the program, CLP Peak Demand Management platform helps Kai Shing to reduce or shift their maximum electricity demand through smart monitoring, control, and operational optimization. It enables Kai Shing to lower maximum demand charges, improve energy efficiency, and enhance supply reliability. At the same time, it supports Hong Kong’s low-carbon transition by reducing stress on the power system and reliance on carbon-intensive peak generation.
A1.2 (f) Financial support on Energy Saving Projects
Based on the study results in this project, Kai Shing successfully applied CLP’s Eco Building Fund to support implementation of energy saving initiatives in this project. Over 5 project applications were already approved, including AHU Reborn with EC Plug Fan Replacement, etc. and already proceeded in Kai Shing which the funding is over HKD 1 million.
A1.3 Catch the trend of future development with AI optimization and Digital Twin development
The high cost to benefit ratio in this project catches the trend of future development
• The AI and big data approaches in this project aligns with global smart building sustainability and decarbonisation trends, optimize the operation of existing plants, improve energy efficiency and reduce carbon emission through smart solutions with higher cost to benefit ratio.
• AI enabled Retro-commissioning (AI-RCx) in this project is another trendy and smart solution. It reflects a current trend in the global economic recovery and transformation phase, during which the property management industry remains cautious about large capital expenditures, such as chiller plant replacements.
• By adopting appropriate RCx measures, such as chiller plant optimization, this project has enhanced the energy efficiency of the air conditioning system to reduce carbon emission and extended the economic lifespan of the existing chillers with a very high cost to benefit ratio.
• Effective building energy load management: with ICC’s building management system integrated with smart monitoring and CLP’s peak‑demand management programme, the building operates more efficiently and advances toward improved overall energy performance.
• Development of Building Energy Flexibility and Climate Resilience: Studies on building energy flexibility and climate resilience apply data‑driven analytics and optimization to integrate renewables and demand response, improving efficiency and load management to reduce consumption and strengthen resilience to extreme weather.
A2. Inspiration
A2.1 (a) Inspired Idea of the collaborative for Energy Optimization Network Connection
The successful public-private partnership model of Kai Shing’s Smart Green Facility Management powered by CLP is extending from ICC to other commercial buildings also managed by Kai Shing, such as APM, MOKO, Metroplaza, New Town Plaza, YOHO Mall etc. to reduce energy consumption and carbon emission at high cost-to-benefit ratio, more than 30 Kai Shing properties had joined the ECO building fund in FY24/25.
A2.1 (b) Role Model for Research Study on Energy Optimization, Flexibility and Climate Resilience
ICC serves as a research laboratory for the development and validation of energy‑saving practices by providing operational data and live test sites for pilot implementations. Results and iterative improvements from these trials are shared with the HKPolyU for academic research and publication. Key focus areas include:
• Refinement and validation of energy‑saving strategies for air‑conditioning systems
• Data‑driven analytics and optimization models with emphasis on RCx integration
• Measures to enhance building resilience during extreme weather through reduced electrical demand and improved load management
A2.2 Enlighted Domain
Kai Shing’s Smart Green Facilitiy Management powered by CLP not only enhances operational efficiency and energy reliability, but also integrates intelligent energy management, digital monitoring and sustainable practices. Furthermore, Kai Shing major properties have joined the free Energy Efficiency and Conservation services provided by CLP such as
• Smart Energy Online Platform
• Retro-commissioning and Retrofitting Charting Program
• Eco Building Fund Program
• Energy Audit Service
• Peak Demand Management
Linking those services adopted in Kai Shing’s building management, the energy consumption big data and financial support provided by power company can greatly increase the technical and cost effectiveness of energy saving project implementation.
A3. Clearness
A3.1 Transparency Framework and Distinctive Policy Elements of the SMARTG+ Collaboration
Kai Shing and CLP maintain coordinated, transparent communication channels to keep stakeholders informed and engaged. Kai Shing issues regular updates on facility operations, tenant services and sustainability performance through corporate websites and newsletter. CLP publishes technical findings, programme details and incentive information through public communications, technical bulletins and regulatory filings. Joint activities such as technical forums and coordinated press releases to ensure consistent messaging. Shared dashboards, a SMARTG+ knowledge repository provide knowledge exchange to performance data analytic, also targeted training and public seminars promote broader industry uptake.
A3.2 Policy Differentiators and Scalable Features of the SMARTG+ Model
The SMARTG+ collaboration diverges from conventional approaches by embedding a long-term, trust-based partnership and comprehensive technical support within its programme architecture. With a shared objective to advance smart, low-carbon building practices and establish low-energy network connections across Hong Kong’s existing building stock, the initiative treats energy transformation as a sustained, portfolio-level endeavour rather than a series of isolated, one-off upgrades. Core elements of the framework include operational data sharing, academic research collaboration, coordinated funding and incentive mechanisms, lifecycle retro-commissioning (RCx), and AI-driven optimization.
Several distinctive features set this policy apart. Coordinated financing arrangements reduce the capital risk for upgrades and are paired with designated live testbeds and open datasets to support rigorous research, independent peer review and evidence-based decision making. Knowledge transfer is made systematic through published playbooks, standardised measurement & verification (M&V) templates and focused training programmes, enabling rapid replication of successful interventions across multiple assets. By aligning objectives across energy reduction, operational resilience and indoor environmental quality (IEQ), the SMARTG+ model produces integrated, measurable outcomes rather than single-metric improvements. These combined elements elevate ICC into a flagship smart-energy exemplar and ensure the policy is scalable, transparent and outcome-driven contrasting with incremental or ad-hoc policies that lack sustained partnership, shared data, financing alignment and structured knowledge transfer.
Section B Measure
B1. Practicability
B1.1 Energy Excellence powering by Kai Shing & CLP
ICC has maintained an ISO 50001 Energy Management System (EnMS) for more than 15 years and implemented over 70 energy‑saving measures to optimise energy performance. The ICC ESG team applies PDCA (Plan‑Do‑Check‑Act) protocols to monitor and review facility management and energy‑saving initiatives, and actively engages staff and tenants through green workshops and retro‑commissioning activities.
The ICC team, through the SMARTG+ model in collaboration with CLP, completed the CLP–HKGBC RCx training programme and obtained RCx and BEAM professional recognition, strengthening internal capability to reduce energy use and carbon emissions. The programme facilitates industry experts’ exchange on air-conditioning, facilities management and RCx, and supports collaborative review of building operational data and practices to identify opportunities for performance improvement and correct suboptimal practices.
ICC’s leadership has been recognized externally as listed in the GBA Low Carbon Building Top 100 for its decarbonisation efforts across the Greater Bay Area and has achieved the Super Low level under the HKGBC Zero-Carbon Ready Building Certification — a key benchmark for carbon and energy performance in Hong Kong. CLP remains engaged in supporting ICC’s adoption of further green initiatives and in pursuing additional benchmarking recognitions.
B1.1 (a) Effective Energy Saving Measures by AI & Big Data Analytic
As part of its commitment to smart building development, energy efficiency, and climate action, KS-ICC uses digital technologies, academic collaboration, and strategic partnerships with CLP to optimize building performance across the entire energy life cycle operation and management.
B1.1 (b) BIM & Digital Twin Platform for Data Visualization to optimize Operation Controls
By integrating operational data into a Building Information Model (BIM), ICC has developed a Digital Twin Platform that mirrors its building operations. This platform, hosted within a Common Data Environment (CDE), enables real‑time monitoring, analysis, and optimization of performance. The approach enhances resource efficiency, strengthens data accuracy, and supports more informed, data‑driven decision‑making.
BIM and Digital Twin of ICC
Supported by continuous monitoring via the CLP Smart Energy Online (SEO) Platform, the ICC team can effective track daily energy performance, quick response on fine-tune system operation based on forecast features, and further strengthen operational management. CLP provides 3.2 million numbers of energy consumption data per year to ICC to support their engineers to analyses the correlation between landlord equipment operating modes and corresponding CLP meter readings. By applying AI-assisted analytics, existing operational settings are refined to further enhance energy-saving performance in a data-driven and systematic manner.
Equipped with a Smart Renewable Energy Monitoring Platform, the system enables real-time performance tracking, data analytics, and proactive maintenance optimization. This digital oversight ensures maximum energy yield, operational efficiency, and transparent reporting on environmental performance.
B1.1 (c) AI enabled Life Cycle Retro-commissioning to optimize Energy Management
In collaboration with The HKPolyU, ICC has implemented an life-cycle retro-commissioning (AI-RCx) approach for central air-conditioning systems. This initiative begins with the systematic collection of building operation data and the development of an energy simulation model. Enhanced through artificial intelligence and big data analytics, the system continuously monitors MVAC performance, applying machine learning to identify opportunities for energy and operational improvements.
By integrating AI-driven insights into the retro-commissioning process, ICC has significantly improved efficiency, reduced energy consumption, and contributed meaningfully to lowering its carbon footprint. This approach demonstrates how advanced digital technologies can transform building operations and reinforce ICC’s commitment to sustainable energy management and climate action.
ICC implemented more than 20 targeted strategies to optimize the performance of its central air conditioning systems. Implemented AI-RCx strategies include AI Chiller Plant Optimization, Chilled Water Battery and AHU Reborn and Thermal Mass. Enhanced through artificial intelligence and big data analytics, these measures delivered substantial results, including savings of over 20 million kWh in 2025 compared with 2012 and a reduction of more than 30% in the Energy Utilization Index (kWh/m²). These achievements highlight the effectiveness of AI-driven retro-commissioning in driving significant energy savings, improving operational efficiency, and meaningfully reducing ICC’s carbon footprint.
B1.1 (d) Powering Smart Peaks – Kai Shing joined CLP Peak Demand Management Programme CLP supported ICC to cut peak demand via CLP Peak Demand Management (PDM) Programme. This programme incentivizes CLP customers to temporarily reduce or shift electricity usage during peak demand periods, which can stabilize the power system and save energy for customers. Leveraging the installed smart building technologies, such as real-time energy monitoring and automated control of building services systems, Kai Shing can respond efficiently to PDM events while maintaining occupant comfort.
Kai Shing has been an active participant the programme since 2017, leveraging advanced smart building technologies such as real-time energy monitoring and automated control of building services. These capabilities enable rapid and efficient responses to PDM events while ensuring occupant comfort is preserved. Through consistent engagement, Kai Shing has successfully reduced electricity consumption during peak hours, earned HK$30,000 in incentives, and reinforced its commitment to environmental stewardship and sustainable operations.
The programme has driven operational innovation, offering valuable insights that enable Kai Shing to refine energy management practices. Building on PDM experience, ICC and HKPolyU team have introduced an innovative strategy to leverage building thermal mass for greater energy efficiency. One approach involves moderating AHU cooling supply, while maintaining ventilation after office hours, allowing stored cooling energy to be utilized when conditioned supply is limited. Integrated with automated controls and real-time monitoring, these measures reduce peak demand, lowered daily air conditioning energy consumption by 7%, and enhance operational resilience.
RCx Saving Strategy : Utilization of Building Thermal Mass for Energy Efficiency
B1.1 (e) Green Energy Adoption: The Tallest PV Panels in HK with Smart Monitoring
ICC is the tallest photovoltaic (PV) panel installations in Hong Kong, demonstrating a strong commitment to renewable energy adoption and climate action. In this project, CLP provided technical support to connect the PV system to CLP’s network to provide backup power supply to its corresponding loadings; and provide financial support to the operation of the PV system via CLP Feed-in Tariff (FiT) Programme. The system was commissioned in year 2019 and 2023, with accumulated generation of over 200,000 kWh, equivalent 76,000 kg CO2.
Total 118 nos. Solar Panels at ICC Top roof
B1.2 Numerical goals - Environmental Performance and Services Quality
In support of Hong Kong’s carbon‑neutrality goal by 2050 and in alignment with HKSAR Government policy,
Kai Shing follows SHKP Group commitments to reduce electricity consumption by 13% against the FY2019‑20 baseline. By FY2024‑25, ICC had achieved over 20 million kWh energy saving and equivalent to 11% reduction as comparing to FY2019-20. The efforts are resulted form continued support from CLP and various stakeholders to enhance environmental performance and maintain service quality , ICC remains on track to meet its long‑term sustainability target.
B2 Replicability
Smart Building Innovations and Global Knowledge Exchange
ICC applies the SMART I-C-C framework to integrate advanced property technologies in collaboration with academic institutions, industry partners, and technology innovators, creating a replicable model of sustainable operations that can be adopted internationally.
• Academic Collaboration – The ICC-PolyU partnership demonstrates how life cycle testing and commissioning can foster innovative energy-saving technologies. Achievements include a 39% reduction in Energy Use Intensity (EUI), supported by AI-driven retro-commissioning (AI-RCx) strategies such as AI Chiller Plant Optimization, the Chilled Water Battery Strategy, and the AHU Reborn initiative. These projects deliver measurable energy savings, substantial CO₂ reductions, and scalable solutions that can be replicated across global commercial buildings.
• Knowledge Sharing via Publication and Best Practices Transfer – ICC serves as a living lab, sharing building data for academic studies and hosting networking events. This has led to the publication of over 30 academic papers and the extension of strategies to other projects such as the International Gateway Centre (IGC).
• Professional Engagement – ICC actively participates in the CLP RCx Charter program, conducting site audits and operational reviews to identify replicable energy-saving opportunities.
• Partnerships with Technology Innovators – ICC integrates solutions with global applicability, including smart waste management using QR-coded bags and remote weighing, XRFM for extended reality facility management, BIM-based digital twin platforms for real-time optimization, and AI-enabled drone inspections for safer, cost-effective facade management.
• Experience Sharing – ICC promotes international knowledge exchange through site visits and experience sharing, ICC demonstrates how AI enhanced retro commissioning, digital twin platforms, and smart facility technologies can be replicated internationally to advance energy efficiency, reduce carbon emissions, and set new benchmarks for sustainable building operations.
▪ Site Visits: Green Building Council Indonesia, BEAM Society x CityU, HKGBC Green Building Week, Joint University Eco-Business Innovation Award (JointU eBA), and PolyU Student Halls of Residence Energy Saving Challenge.
▪ Experience Sharing: GBA Low Carbon Buildings TOP 100 Awardees Sharing, IFMA ReThink HK Conference, CTBUH Conference, CIC BIM & HK OPENBIM/OPENGIS Sharing.
▪ Media Promotion: USGBC, HKGBC, Jockey Club Energy Saver in Schools Project, RTHK x CLP
▪ Joint Initiatives: Smart Energy Optimization and AI Control Charter with PolyU, CLPe Solutions, Jardine Engineering Corporation (JEC), and Trane Service Hong Kong.
• CLP Program extension to Kai Shing and other property companies - the free Energy Efficiency and Conservation services provided by CLP such as Eco Building Fund program, Energy Audit Service, Peak Demand Management, Smart Energy Online Platform, RCx training workshops, etc., this collaboration model can be repeated in other building management companies.
B3 Cost Effectiveness
ICC prioritizes cost‑effective collaboration and partnerships as integral to its sustainability strategy, engaging with academic institutions, industry experts, and technology providers to optimize shared expertise and resources efficiently.
B3.1 Cost Saving via ISO 50001 Energy Management and Energy Optimization Strategies
As the first commercial building in Hong Kong to achieve ISO 50001 EnMS certifications in 2011 and 2019, ICC has implemented over 70 energy‑saving solutions with a focus on return on investment. A strategic partnership with HKPolyU targeted the enhancement of energy efficiency in the building’s air‑conditioning systems, emphasizing lifecycle testing, commissioning, and the adoption of innovative, cost‑effective technologies. This approach has yielded measurable financial and environmental returns, including a 39% reduction in Energy Use Intensity (EUI), demonstrating that sustained operational efficiency can be achieved alongside significant energy cost savings.
ICC annual energy consumption and EUI performance
By implementing energy optimization strategies, ICC achieved cost savings by conserving more than 21 million kWh of electricity, equivalent HKD 22 million. This significant energy reduction led to decreased operational costs and lower carbon emissions. Through the adoption of energy management initiatives and ongoing system enhancements, ICC not only realized long-term cost savings but also maintained highquality services.
B3.2 Low Cost and accurate means of monitoring energy consumption
Accurate half‑hourly energy consumption data was continuously provided by CLP to Kai Shing via the Smart Energy Online platform. This high‑resolution data stream was used to continuously supporting the AI-RCx work with the HKPolyU, enabling progressive learning, improved system understanding, and ongoing optimization of energy performance.
B3.3 Operation and Resource Optimization via Other Innovative Technologies
ICC’s engagement with technology professionals has improved facility management while reducing costs:
• Smart Waste Management: QR codes and remote weighing enable precise tracking, customized recycling, and lower waste handling expenses.
• XRFM: Merges virtual data with real environments, streamlining inspections and training, reducing paper use, and optimizing manpower.
• BIM & Digital Twin: Provides real-time monitoring and optimization of building performance, enhancing resource efficiency and decision-making.
• Drone Inspection: AI-enabled drones improve facade safety inspections while reducing costs compared to traditional methods.
B4 Consistency
B4.1 High consistent with Kai Shing Energy Policy and Strategy
For over 15 years, ICC has applied the ISO 50001 Energy Management System to systematically enhance energy performance through the Plan-Do-Check-Act cycle, driving continuous improvement in building efficiency and operational outcomes. The adoption of smart-building measures at ICC demonstrates a high degree of consistency with Hong Kong’s energy and decarbonisation policies, as well as global sustainability strategies. This alignment is clearly reflected in three key areas: supporting Hong Kong’s 2050 carbon-neutrality goal, executing advanced energy-efficiency initiatives, and contributing to longterm climate-resilience objectives.
B4.2 Long-term partnership SMARTG+ Model
The collaborative relationship between Kai Shing and CLP in managing ICC’s smart building operations serves not only as a blueprint for other Kai Shing‑managed properties, but also as a pioneering model for continuous, data‑driven optimization in building management. Rather than a one‑off project, the partnership emphasizes an ongoing regime of improvement through professional retro‑commissioning tasks and advanced analytics.
The KS‑CLP model represents a strategic alliance between the facility management industry and academic sectors, advancing green building technologies, smart city development, and talent cultivation. This partnership is now extending to a new SHKP project along the Express Railway line in West Kowloon, showcasing the full integration of cutting‑edge sustainable technologies.
In addition, Kai Shing and CLP have joined forces with leading market players to establish a charter for adopting AI‑empowered air conditioning system controls across flagship SHKP properties. To strengthen industry knowledge and foster collaboration, networking events such as site visits, forums, and professional exchanges are organized, connecting peers and institutions to drive continual advancement in facility management and academic research.
This long‑term partnership model demonstrates how sustained collaboration, innovation, and stakeholder engagement can deliver replicable, cost‑effective solutions for smart building management and carbon reduction, setting a benchmark for the industry both locally and internationally.
Section C Performance
C1 Completeness
C1.1 (a) Measurable of Achievement Scale – High
CLP and Kai Shing have established a strategic partnership to deliver measurable energy savings and carbon reduction across various commercial and residential building. Signature building ICC as a flagship example showing the improvement of energy saving consumption over the past 5 years:
C1.1 (b) Comprehensive Energy Saving Action - AI‑RCx strategies
The AI enabled lifecycle testing and commissioning while fostering innovative, cost‑effective energy‑saving technologies. Achievements include a 39% reduction in Energy Use Intensity (EUI) through implemented AI‑RCx strategies:
• Chilled Water Battery Strategy: Uses chilled water pipes as “Thermal storage batteries” with AI demand prediction, achieving up to 7% energy savings—daily savings of 2,508 kWh and annual CO₂ reductions of 150,000 kg.
Chilled Water Battery Strategy : Illustration Diagrams and Operation Data
• AI Chiller Plant Optimization: Uses AI technology to optimize the chiller operations to boost chiller efficiency by 3%, saving around 479,000 kWh annually and cutting 182,000 kg CO₂.
• AHU Reborn Initiative: Combines DfMA with EC plug fan upgrades, saving around 290,000 kWh annually and reducing CO₂ by 110,000 kg. Completed in just 24 hours, this project also reduces waste by 500 tons, demonstrating both environmental and cost efficiency.
C1.2 Strategic Multi-Stakeholder Engagement towards Smart & Green Management Goals
ICC’s sustained implementation of smart-building initiatives strongly aligns with Hong Kong’s energy and decarbonisation policies, while delivering measurable project outcomes through structured multi-stakeholder collaboration. Key achievements—including significant energy savings and carbon reductions—result from active engagement with partners such as CLP (through RCx training and operational support), industry experts, and academic institutions, all working under a shared sustainability framework.
This collaborative model enables continuous improvement in day-to-day building performance, integrating ESG factors directly into facility management to enhance operational sustainability. By fostering transparent data-sharing, joint R&D, and co-developed efficiency roadmaps, ICC has established a replicable approach to Sustainable Collaboration for Smart & Green Facility Management. The initiative demonstrates how policy alignment, technical innovation, and inclusive stakeholder engagement collectively advance both environmental targets and long-term asset value.
C2 Verifiability
C2.1 Data Support - Third-Party Verified Data Foundation
The partnership is strengthened by over 15 years of ISO 50001 Energy Management System certification, recognized by independent third parties. By embedding ISO 50001 principles into the collaboration framework, standardized processes for data collection, validation, and reporting are established, ensuring accuracy and reliability in energy metrics. This structured, transparent approach provides a credible foundation for informed decision-making, performance evaluation, and long-term strategy refinement.
To further mobilise the community towards collective energy-efficiency action, the partnership utilises the HKSAR Government’s Online Building-Based Electricity Utilization Index—a public benchmarking tool launched by the EMSD Energy Efficiency Office. ICC participates actively in this platform, where its consistently low and declining Energy Utilization Intensity (EUI)demonstrates sector-leading performance and supports transparent, comparative analysis of building energy efficiency.
C2.2 Continuous Performance Monitoring and Verification
Kai Shing ensures ongoing performance oversight through continuous data monitoring, operational verification, and systematic review across the project lifecycle. By integrating the CLP Smart Energy Online platform with ICC’s smart building energy management system, the partnership enables real-time data access, automated energy assessment reporting, and self-monitoring of utility performance. This integrated measurement framework supports accurate, consistent tracking of efficiency gains and ensures that operational improvements are data-driven, measurable, and aligned with long-term energy and sustainability targets.
C3 Impact
C3.1 Change in Energy Efficiency
Applying ISO 50001 principles, the partnership systematically trials, refines, and validates energy‑saving strategies, using data‑driven feedback to optimize performance in alignment with energy management targets. Within this framework, factors such as thermal comfort and energy performance are balanced, ensuring efficiency does not compromise occupant well‑being. Transparent research dissemination and performance sharing further demonstrate a commitment to excellence in sustainable operations.
The integration of an AI‑driven building management model, enriched by data from CLP’s Smart Energy Online platform, enables a comprehensive, data‑informed transformation of the building’s smart energy management. Supported by CLP’s Energy Efficiency and Conservation (EE&C) programs—including Energy Audits, the Energy Efficiency Upgrading Scheme (EEUS), and the Eco‑Building Fund (EB Fund)—Kai Shing has implemented a series of targeted initiatives such as variable speed drive (VSD) enhancements and large‑scale lighting upgrades. These efforts reflect CLP and Kai Shing’s industry leadership in smart, sustainable facility management, advancing the development of green, intelligent, and high‑performance building communities.
C3.2 Multiple Operational Areas Impact
The partnership creates multi-dimensional operational and social impacts through three integrated channels. The Technology & Infrastructure Co-Investment channel enables joint deployment of smart meters, energy storage, and digital systems, supported by financing models that ensure costs are recovered only from verified savings, protecting tenants from financial burden. The Workforce & Community Co-Development channel focuses on upskilling technical staff, fostering local green jobs, and recycling grid-service revenue to lower electricity costs for all occupants, thereby strengthening both operational capability and social cohesion. The ESG Leadership & Policy Co-Creation channel positions ICC as a real-world reference model, documenting and disseminating best practices to accelerate industrywide adoption of equitable decarbonization strategies.
By integrating technological innovation with just transition principles, the Kai Shing-CLP partnership generates systemic value across environmental, social, and economic dimensions. It enhances building resilience and operational performance while ensuring that benefits—such as cost savings, data transparency, and job opportunities—are broadly and equitably shared. Ultimately, the model is designed as a replicable sector blueprint, providing a documented, scalable framework that enables other property owners, utilities, and stakeholders to collaborate effectively in advancing Hong Kong’s smart, sustainable, and socially inclusive built environment.
Section D Gender
As Sun Hung Kai Properties, has established the Group Sustainable Sustainability Policy, which outlines Kai Shing’s commitment to equal treatment and opportunities for all employees. With over 200 talented individuals bringing diverse perspectives and skills, ICC have built a workforce where 40% of leadership positions are held by men and 60% by women, reflecting our dedication to gender equality. At every level of the organization, each employee plays a vital role in advancing the shared mission.
Under the mutual trust collaboration model, CLP and Kai Shing have shared knowledge and co-organized various training workshops that equip women with the technical knowledge and expertise needed to thrive in an evolving smart community.
Section E Just transition
Advancing a Just Energy Transition: A Strategic Co-Investment Framework for Delivering Equitable Urban Decarbonization
E1.1 Delivering Locally Defined Equitable Benefits and Integrated Positive Outcomes
The Kai Shing–CLP SMARTG+ partnership is structured to ensure that the decarbonization of the International Commerce Centre (ICC) generates tangible, locally contextualized benefits aligned with a just transition framework. The model advances positive environmental outcomes through measurable carbon and energy intensity reductions, achieved via co-investment in technology and infrastructure, including smart metering, energy platform, and a building-level digital twin, all managed under a certified ISO 50001 Energy Management System. Socially, the framework empowers stakeholders by providing granular, audit-ready energy consumption data, enabling tenants to accurately measure and mitigate their Scope 3 emissions, while ensuring equitable access to green energy procurement and efficiency upgrade pathways. Economically, it embeds justice through financial instruments such as the SMARTG+ Models, Eco-Building Fund, and Feed-in Tariff, which structurally link capital cost recovery to verified energy savings. This eliminates financial pass-through to tenants, transforms sustainability capex into a shared-value investment, and distributes both the risks and rewards of the energy transition equitably across the building community.
E1.2 Fostering Institutional Resilience and Workforce Development through Strategic Co-Creation
The partnership is designed to strengthen institutional, firm-level, and community resilience by functioning as a co-creation platform for capacity building and applied innovation. ICC operates as a living laboratory for energy management research, conducting real-world pilots on demand response and system optimization, thereby enhancing both its own operational resilience and contributing scalable insights to the broader sector. A core pillar of this institutional development is the commitment to decent work and workforce advancement. The initiative systematically upskills in-house technical personnel, establishes formal career pathways in smart building technologies, and integrates human capital development directly into the decarbonization value chain.
By engaging academia and industry in collaborative R&D, the model cultivates a skilled local talent pool and ensures that the socio-economic benefits of the transition—including job creation, operational cost savings, and enhanced asset performance—are broadly disseminated. Furthermore, the partnership is codifying its integrated approach—spanning technology, innovative finance, stakeholder engagement, and equity mechanisms—into a publicly available, replicable sector blueprint. This knowledge transfer aims to accelerate the adoption of similarly effective and just transition models across Hong Kong's built environment, thereby strengthening systemic resilience and amplifying the partnership’s impact beyond a single flagship asset.
Section F Award and Recognition
The successful energy saving performance of this project has received local and international awards. ICC relevant achievement/ award(s)/ record of publication in local and international journals, etc. Awards and Recognition are as follows:
• BEAM Plus Existing Buildings (EB) V3.0 – Platinum
• LEED V5 Operations and Maintenance: Existing Buildings – Platinum
• Hong Kong Awards for Environmental Excellence (HKAEE) - Gold in Year 2013 and 2023
• HKGBC BREEAM In-Use – Outstanding
• Hong Kong Green Building Award 2025 – Existing Buildings (Facilities Management) – Grand
• HKGBC Zero-Carbon Ready Building Certification – Super Low
• GBA Low carbon Building Top 100 Award
• HKQAA HK Green and Sustainability Contribution Awards 2025
• Hong Kong Outstanding Green Management Award 2025
• IFMA Asia Pacific Award of Excellence 2024 (ESG Achievement) - Winner
• IWFM Impact Awards 2024 – Winner
• HK PropTech Excellence Award 2024 – Diamond
• HKIE Carbon Neutrality Achievement Award 2023
• CIBSE Hong Kong Awards 2023 - Winner
• CLP Smart Energy Award 2023 (Innovation Award) - Grand Award
Estimated Savings
Savings Narrative
Based on monthly electricity bill, the energy performance as shown in following table:
Net Operating Cost Savings per year: HK$300,000 saved through AI-driven optimization to reduce building operator cost.
Kilowatt-hours Savings per year: Achieved 22 Million kWh, approx. HK$ 30 Million in 2025 (VS 2012) Carbon Emissions Offset: Achieved 28,000 Tonne CO2 in 2025 (VS 2012)